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How to Login to Bitlevex
Login to Bitlevex [PC Web]
To start with, it is really easy to log into your Bitlevex account through PC Web. In order to do this, you need to follow these steps:
- Go to Bitlevex Website.
- Click on “Sign in” button.
- Enter your E-mail and Password.
- Click on “Sign In” button.
- If you forgot password click on “Forgot password?”.
Enter your E-mail and Password that you registered to log into your account and click on the “Sign In”.
That’s it, you just logged in your Bitlevex account successfully.
Login to Bitlevex [Mobile Web]
It is also easy to log into your Bitlevex account through mobile Web. In order to do this, you need to follow these steps:
- Go to Bitlevex Website.
- Click on “Sign in” button.
- Enter your E-mail and Password.
- Click on “Sign In” button.
- If you forgot password click on “Forgot password?”.
Enter your Username and Password that you registered to log into your account and click on the “Sign In”.
That’s it, you just logged in your Bitlevex account successfully.
Forgot Bitlevex Password
Don’t worry if you can’t log into the platform, you might just be entering the wrong password. You can come up with a new one.
To do that, click on the "Forgot password?".
In the new window, enter the E-mail you used during sign-up and click the "Submit" button.
You’ll get an email with a link to change your password right away.
The most difficult part is over, we promise! Now just go to your inbox, open the email, and follow the link indicated in this email to complete your recovery password.
The link from the email will lead you to a special section on the Bitlevex website. Enter your new password here and click "Submit" button.
Thats it! Now you can log into the Bitlevex platform using your username and new password.
How to Verify account in Bitlevex
To make deposits and make withdrawals from your Bitlevex account, you will need to go through the verification process.
The verification process for Bitlevex is a standardized compliance measure for anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) laws and regulations.
To get verified:
- Navigate to your "Account" section, which can be found in the top right corner of your Bitlevex platform, and press "My Profile".
- In your profile data section choose: Upgrade My Account


The process consists of the following steps:
- You will have to submit the following documents:
- A picture containing - Passport, ID card, Drivers license, or any other document that is declaring your identification.
- A selfie with the corresponding document holding in your hands, so your face and document are clearly visible.
- A utility bill, containing your home address that is not more than 3 months old.
- Approving that you are not a Politically Exposed Person(PEP) or a family member, or a known/closed associate with a PEP.


Once all these steps are finished the processing time can take up to 24 hours, depending on the level of submitted applications.
Upon successful verification, you will be notified via email.
Keep in mind that you do not need to be verified to start trading - Verification is essential for users wishing to withdraw currencies and comply with all AML procedures.
Verification requirements for individual accounts are as follows:
- At least 18 years old.
- Information: country of residence, city, telephone number, date of birth, residential address.
- Identification: Valid government-issued identification with picture; i.e., passport, national ID card, driving license, residency card, employment permit card, etc.
- Proof of Address: a statement not older than 3 months from a utility, service company, licensed corporation, or government authority clearly indicating your name and residential address.
- For Tier3 users, it will require to add documentation stating the source of income. (Tax declaration, payslip etc.)
As per our Terms of Service, we reserve the right to ask for KYC information at any point in time if your account activity raises any red flags.
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